STAGEIT FAQ'S

FREQUENTLY ASKED QUESTIONS FOR STAGEIT

What is Stageit?

Stageit is a web-based performance venue headquartered in Hollywood, CA. It hosts paid performances by musical artists who perform live via webcam. Artists choose when they want to perform and for how long.

I am already registered on the Celtic Thunder Website, why do I have register again the Stagit Website?

The Stagit is a third party website, with no affiliation or technical support with Celtic Thunder. You may register on the Stagit Website for free here. If you experience issues registering or other technical support, please use the link above and click ‘contact’ at the bottom of the page.

How much does it cost?

While registering on the Stagit website is free, there may be a minimal fee to cover cost to host the LIVE event. The Celtic Thunder at Home Entertainment Series shows cost $15 (USD) per show or 150 Stageit ‘notes’, for each HOUR long show.

What are Stageit Notes?

Notes are Stageit’s currency IN USD. 1 Note = 10¢. Therefore 10 Notes = $1. However, you can only purchase a minimum of 50 notes at ($5) at a time.  Users may purchase as many Stageit notes as they wish.

Is Stagit interactive or do I just sit and watch?

Stageit allows both fans and artists to be part of the show. Fans are encouraged to ask the artist questions, request songs, and even chat with other fans during the show. You can also just sit back, relax and enjoy the show and read what’s going on in the live chat.

How do I watch the shows?

The shows may be viewed on any Desktop or Laptop computer, Tablet, mobile phone or SMART Television that has Internet Access.

What is the Internet Browser I need to use from my device?

Browser: Google Chrome, Firefox, and Safari are preferred. The Stageit websites does support Internet Explorer 9 and above.

Do I need a really fast Internet Connection?

Typically, Stageit requires a minimum download speed of 400 kbps. However, they recommend a download speed of at least 1 mbps. You can test the speed of your internet connection here.

Do I need special software to watch the shows?

The Stagit Website uses the Microsoft Media Player that comes with your device using the standard Adobe Flash Player software that is standard with any device. Your device is requires to have the latest Adobe Flash Player when viewing from a laptop or desktop computer. Please check to ensure you have the latest version of Adobe Flash by clicking here.

Can I watch the shows from my Mobile Device?

The website supports all mobile device, including iOS and most Android devices.

What is the date and time of the shows?

ALL shows are at 5:00 pm and based on Eastern Time. Please check here. If you need assistance adjusting to your local time zone. The Show Schedule is May 20th – 23rd – 5:00pm (ET).

I can’t make the times of the scheduled shows, can I go back and watch later?

The Stageit Performances are not archived to watch later or duplicated for distribution. That’s right! Every Stageit show is an once-in-a-lifetime experience that’s not to be missed.

Can I purchase a show ticket for all the shows, or just one?

There are four Celtic Thunder at Home Entertainment Series shows. The first three shows will each have 2 different guys as hosts talking about various topics and watching the show with you. The fourth and final show will have all 6 of the guys present interacting with the fans and talking about their favourite ever Celtic Thunder track. You may pick as many shows as you wish for your entertainment or hopefully all of them!

Who will be present during the shows?

The Stageit Guys hosting will be Ryan Kelly, Neil Byrne, Emmet Cahill and Damian McGinty along with Paul Byrom and Colm Keegan.

Are we able to find out which host will be on which day?

No, you’ll have to tune in to find out!

What will be the content on the shows?

Each of the first three events will feature 2 Celtic Thunder members past and present WATCHING songs from a Celtic Thunder show along with ALL of you, telling backstage stories you have never heard before from the different film shoots and also INTERACTING with YOU, the fans, and answering some of your questions. The final Celtic Thunder event will stream live on Saturday May 23rd at 5.30pm ET and will feature the 6 Celtic Thunder principals, past and present, along with a possible surprise guest. Each of the 6 guys will pick and watch their favorite ever Celtic Thunder track, and talk about what that track means to them. The guys will also INTERACT with the fans and answer some of your questions.

What are these Bonus Rewards I’ve been hearing about?

Stageit Bonus Rewards are a companion to your Stageit Show ticket, and are not required to purchase to join the show. These are additional benefits for users to enjoy, with each Bonus Rewards offered at different levels. Each level are based on the websites currency of ‘notes’. Users will be contacted soon after the show to the email address registered to purchase the Stageit show ticket, with instructions how to redeem their Bonus Rewards.

Ok, I have purchased my show ticket – what’s next?

The Stageit Website has an interactive chatroom, where you can chat in real time with Celtic Thunder Fans across the globe. While there is no moderation outside of the shows, registered users are able to participate in chat and receive private messages. As with any chatroom, please use caution when chatting in open forum, keeping privacy and safety in mind. If you experience issues joining the LIVE show on the designated time/date of the show you’ve purchased, please find your confirmation email of your ticket purchase, and click into the link from there.

Will there be other Celtic Thunder LIVE Shows on Stagit?

This is the first ever time Celtic Thunder has used the Stageit Platform, so to make the at Home Entertainment Series a success make sure you all spread the word to all your family, friends and co workers!